Shipping policy
Shipping Policy
At Deja Vu Boutique & Home, we carefully package every order and proudly ship throughout the United States.
Clothing Shipping
- Orders under $100: Flat Rate Shipping — $8.99
- Orders of $100 or more: FREE Shipping
Free shipping applies to clothing orders shipped within the United States.
Home Décor Shipping
Home décor and other heavier or fragile items ship using weight-based shipping rates.
Current shipping rates:
- 0–2 lb: $8.99
- 2.1–4 lb: $12.99
- 4.1–6 lb: $16.99
- 6.1–8 lb: $20.99
- 8.1–10 lb: $23.99
Shipping charges are calculated automatically at checkout based on the total weight of your home décor order.
Processing Time
Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
Most orders arrive within 3–5 business days after shipment, depending on the destination and carrier.
In-Store Pickup
Free in-store pickup is available at our Ripon, Wisconsin boutique. You'll receive an email when your order is ready for pickup.
Mixed Orders
If your order contains both clothing and home décor, shipping charges are calculated based on the items in your order. Items may ship separately and may arrive at different times.
Shipping Area
We currently ship within the United States only. We do not offer international shipping at this time.
Order Tracking
Once your order has shipped, you'll receive a shipping confirmation email with tracking information. Tracking details typically become available within 24 hours.
Lost or Stolen Packages
If your order is lost in transit, please contact us through our Contact Us page. We'll work with the shipping carrier to help resolve the issue.
Once a package is marked as Delivered by the carrier, Deja Vu Boutique & Home is not responsible for lost or stolen packages. Customers are responsible for filing any necessary claims with the shipping carrier.
Incorrect Addresses
Please verify your shipping address before placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Need Help?
If you have any questions about your order or shipping, please contact us through our Contact Us page. We're happy to help.